What is the typical retainer shape?

Monthly, with a defined cadence and a quarterly outcome target. Most retainers run 6–12 months. We do not bill by the hour; we bill for the rhythm and the outcomes.

Will the system survive after you leave?

Yes — that is the point. We hand over capability, not dependence. By the last quarter of the engagement, we are explicitly reducing our presence and your team is leading the cadence.

03 · Service

Product & delivery support

We work alongside your teams as the work becomes real — shaping scope, unblocking decisions, keeping quality intact.

Best for

Firms moving from a sequenced roadmap into the first execution cycle
Mid-market law firms shipping agentic platforms across intake, matters, and discovery
Leadership teams that want senior-only delivery support, not a staffing pyramid

Not for

Pure offshore or low-cost build engagements
Firms that want a fixed-bid, fixed-scope vendor relationship

What does ‘embedded advisor’ mean in practice?

Two senior partners on a recurring rhythm: a weekly working session with the delivery team, a monthly executive review with leadership, and asynchronous availability for the decisions that don’t fit a calendar. We do not staff junior consultants on this work.

Do you build the software yourselves?

We do, when that is the right answer. The mid-market law firm engagement on the work page was built end-to-end by Safr — agent orchestration, intake, matter management, discovery, delivery — running in daily production. We also work alongside internal engineering teams and selected vendor partners. The choice is a function of the firm’s capacity and the platform’s maturity, not a Safr preference.

How is success measured?

Per-engagement, but always in production-grounded terms: time reclaimed, manual touchpoints eliminated, cycle-time on a target workflow, adoption rates among the people the system is for. We do not measure success in screens shipped.

Frequently asked

What is the typical retainer shape?: Monthly, with a defined cadence and a quarterly outcome target. Most retainers run 6–12 months. We do not bill by the hour; we bill for the rhythm and the outcomes.
Will the system survive after you leave?: Yes — that is the point. We hand over capability, not dependence. By the last quarter of the engagement, we are explicitly reducing our presence and your team is leading the cadence.

AI advisory for mid-market law firms
AI operating model — Roles, decision rights, governance, and a practical cadence — so AI work doesn’t live in a lab or a slide deck.
Portfolio & prioritization — A way to choose what ships next — balancing risk, value, readiness, and organisational capacity.
Executive advisory — A steady partner for complex terrain — governance, vendors, capability building, and the hard calls that don’t fit a template.

Begin the engagement All services